Focusing on customers, focusing on customer needs, establishing customer demand-oriented service process, improving customer service and marketing innovation ability, and then building a strong integrated customer service system.

CHINET adheres to "customer-centered" to build a global service system. By integrating domestic and foreign service resources, it builds three sharing platforms: logistics center, service center and call center to provide customers with high-quality one-stop service. The concept of customer service will be integrated into all business links such as enterprise R&D, manufacturing, sales and service. Each business link is customer-centered and maximizes customer satisfaction and customer loyalty.

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